e2bit FAQ — Answers to All Your Questions
From opening an account to depositing money with bKash, claiming bonuses and responsible gaming — everything you want to know about e2bit is right here.
e2bit is a trusted online betting and casino platform in Bangladesh. Below we have arranged the most common questions into five sections — Account and Registration, Deposits and Withdrawals, Games and How to Play, Bonuses and Promotions, and Safety and Responsible Gaming. If you do not find the answer to your question here, our 24/7 Bengali live chat support is always by your side.
Section 1
Account and Registration
To open an account at e2bit you need an active mobile number, a valid email address, and your full name and date of birth. The registration process is entirely in Bengali and takes just a few minutes. Please note that opening and using an account at e2bit is only for those aged 21 and above.
No, only one account is allowed per person. Opening multiple accounts goes against e2bit's terms and conditions and may result in all accounts being permanently closed. If you cannot access your existing account, please contact our live chat support directly.
The account verification or KYC process confirms your identity and improves account security. You generally need to submit a photo of your national ID card or passport. Once verification is complete, you can use the withdrawal feature in full. The entire process is secure and your information stays protected.
Click the "Forgot your password?" option on the login page and enter your registered email or mobile number. A verification code will be sent to you. Use the code to set a new password. If you have trouble, email us directly at [email protected] or contact us via live chat.
e2bit is a fully mobile-responsive platform. Visiting e2bit.cam from any browser on your smartphone (Chrome, Firefox, Samsung Browser) gives you the complete experience just like on a desktop. No extra app download is needed.
Section 2
Deposits and Withdrawals
Funds deposited via bKash, Nagad or Rocket are usually added to your e2bit account within a few minutes. Bank transfers may take slightly longer. If your balance has not arrived within 15 minutes, contact live chat with your transaction ID.
The minimum deposit at e2bit is ৳300 (the same for all methods). The minimum withdrawal amount is ৳1,000. These limits apply to all methods — bKash, Nagad, Rocket, Upay and bank transfer.
Withdrawals at e2bit take just 10 to 45 minutes. Most requests are completed within that time. No additional processing fee is charged. However, your mobile banking operator or bank may apply their own fees.
Yes, e2bit supports all popular mobile banking methods in Bangladesh — bKash, Nagad, Rocket and Upay. Bank transfers are also supported, including Dutch-Bangla, BRAC, City, Islami and Sonali Bank. You get the same convenience and speed with all methods.
The most common reasons for a withdrawal being rejected are incomplete account verification, unmet bonus wagering requirements, or incorrect payment details. First check your account settings to confirm all information is correct. If the problem continues, email [email protected] or get help via live chat.
Section 3
Games and How to Play
To bet on a BPL (Bangladesh Premier League) match, log in to your account and go to the cricket section. You will find a list of live and upcoming matches. Choose the match you want, place your bet and set the amount. Live betting during a match is also possible.
e2bit offers popular games from the world's top providers, including Pragmatic Play's Gates of Olympus and Sweet Bonanza, PG Soft's Fortune Tiger, Fortune Rabbit, Mahjong Ways and Wild Bandito, JILI's Fortune Gems, Super Ace and Boom Legend, and Aviator by Spribe. New games are added regularly.
RTP or Return to Player is the average percentage of total bets in a slot game that is returned to players over the long term. For example, a 95% RTP means that for every ৳100 bet, an average of ৳95 may come back as a prize. However, this is a long-term average and results in a single session can vary.
Yes, e2bit's live casino section offers directly streamed table games from Evolution Gaming and Ezugi. Play roulette, baccarat, blackjack and other games in real time with trained live dealers. High-quality video streaming and interactive chat make the experience feel completely real.
All games at e2bit are connected directly from internationally certified providers who use third-party audits and RNG (Random Number Generator) certification. Results are completely random and there is no way for any party to manipulate them. e2bit is committed to ensuring fair play.
Yes, e2bit offers betting on major international cricket events including IPL, T20 World Cup and ICC tournaments. You can place bets both before a match starts and while it is live. Visit our cricket betting page to learn more.
Section 4
Bonuses and Promotions
When you open a new account at e2bit, you receive a 150% bonus on your first deposit, up to ৳15,000. That means if you deposit ৳10,000, you can play with a total of ৳25,000. The bonus is added automatically — no separate code is needed.
A wagering requirement means how many times you need to bet the bonus amount before it becomes withdrawable. The wagering requirement for e2bit's welcome bonus is 10x. That means you need to bet 10 times the bonus amount before you can withdraw. Example: for a ৳5,000 bonus you need to place a total of ৳50,000 in bets.
e2bit's VIP program has 4 levels — Bronze, Silver, Gold and Platinum. The weekly cashback rate increases with each level: up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold and 0.8% at Platinum. As your activity increases, you have the opportunity to move up to a higher level automatically.
Yes, e2bit regularly launches new promotions — special cricket betting offers, slot tournaments and cashback deals are available especially during BPL, IPL or T20 World Cup. Log in every day or ask our live chat to find out about the latest offers.
Yes, you can choose to play only with your deposited funds without taking a bonus. This means there is no wagering requirement to meet before withdrawing. To turn off the bonus option, let us know through account settings or live chat.
Section 5
Safety and Responsible Gaming
Yes, the entire e2bit platform is secured with 256-bit SSL encryption. This keeps your personal information, payment data and transaction details completely safe. When you see the green padlock icon in your browser's address bar, the connection is secure.
e2bit is only for those aged 21 and above. Age is verified during registration and accounts of underage users are closed immediately. We enforce this policy strictly through ID verification.
Yes, e2bit takes responsible gaming seriously. You can temporarily or permanently close your account for a set period (days, weeks or permanently). To learn more, visit our responsible gaming page or contact us via live chat.
Yes, you can set your own limit on how much you can deposit per day, per week or per month. This feature is there to encourage responsible gaming. Go to account settings to set a limit or get help from our support team.
e2bit believes gambling is for entertainment — not addiction. If you feel that gambling is having a negative impact on your personal or family life, please contact our live chat immediately. Our team is ready to guide you through self-exclusion and other paths to help.
The e2bit support team is available 24 hours a day, 7 days a week, fully in Bengali via live chat. You can also reach us by email: [email protected]. We are always here for you whenever you have a problem or urgent need.
Still have questions? We are ready to help
Our Bengali-speaking support team is by your side 24/7. Contact us via live chat or visit the pages below.
Email: [email protected] | For ages 21 and above only