e2bit Privacy Policy

e2bit is a trusted online betting and casino platform in Bangladesh. This Privacy Policy ("Policy") governs the relationship regarding data collection and use between e2bit ("we", "us", "Platform") and every member ("you", "user") who uses its website e2bit.cam.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our platform.

e2bit may collect the following types of information to operate its services properly:

2.1 — Registration and Identity Information

• Full name and date of birth
• Email address
• National ID or passport number (for identity verification)
• Residential address
• Username and password (stored in encrypted form)

2.2 — Financial Information

• Mobile banking number for bKash, Nagad, Rocket, or Upay
• Bank account or card details (where applicable)
• Transaction history and amounts

2.3 — Technical Information

• IP address and device type
• Browser and operating system information
• Duration of site access and usage
• Information collected through cookies and similar tracking technologies

2.4 — Gaming and Activity Information

• Play history and bet amounts
• Win and loss records
• Bonus receipt and usage details
• Customer support contact history

e2bit uses your information only for specific, legitimate, and transparent purposes. The main reasons we use your data are described below:

• Account Registration and Management: To create new accounts, verify logins, and ensure account security.
• Identity Verification (KYC): To verify user age and identity in order to ensure responsible gaming and prevent money laundering.
• Financial Transaction Processing: To smoothly handle deposits, withdrawals, and bonus distributions.
• Customer Support: To resolve your issues quickly through 24/7 live chat support in Bengali.
• Fraud and Abuse Prevention: To detect and stop unlawful activity and protect the interests of all users.
• Service Improvement: To analyze user experience and improve the platform's performance.
• Legal Compliance: To comply with applicable laws and regulations.
• Personalized Experience: To provide promotions and game recommendations based on your preferences.

e2bit never sells your personal information or transfers it commercially to third parties. However, sharing information may be necessary in certain circumstances:

4.1 — Service Provider Partners

Only the information necessary to provide services is shared with payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and gaming software suppliers. These partners are required to comply with our privacy standards.

4.2 — Legal Disclosure

Information may be disclosed under a court order, a lawful request from a law enforcement authority, or applicable law. In such cases, we provide only the minimum information required.

4.3 — Fraud Prevention

In cases of serious fraud or misuse, information may be shared with relevant authorities or other platforms.

e2bit treats the security of your information as a top priority. We have put in place the following technical and organizational measures:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS protocols.
• Password Hashing: Your password is never stored directly; only a strong cryptographic hash is stored.
• Access Control: Only authorized personnel can access the information they need.
• Regular Security Audits: Regular reviews are conducted to identify security vulnerabilities in the platform.
• Data Backup: Secure backup systems are maintained to protect your information.

5.1 — Data Retention Period

Information is retained for as long as your account is active and, after account closure, for as long as required to meet legal obligations. Financial transaction records are generally kept for a minimum of five years.

Once the need to retain information ends, we securely delete it or transform it so that you can no longer be identified from it.

e2bit uses cookies and similar technologies to ensure the smooth operation of the site and to improve the user experience.

6.1 — Types of Cookies

• Essential Cookies: Required to maintain login status and ensure security.
• Functional Cookies: Used to remember your preferences such as language and theme.
• Analytics Cookies: Used to analyze site traffic and usage patterns.

You can control or disable cookies through your browser settings. However, disabling certain essential cookies may affect your ability to use some features of the platform.

As an e2bit user, you have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of incomplete or inaccurate information.
• Right to Erasure: In certain circumstances you may request deletion of your information, though this may not be fully possible where legal obligations apply.
• Right to Restrict Processing: You may ask us to limit the use of your information for a specific purpose.
• Right to Object: You may object to the use of your information for marketing or profiling purposes.
• Right to Data Portability: You may request your information in a structured, readable format.

To exercise any of the above rights, contact us at [email protected]. We will do our best to respond to your request as quickly as possible.

e2bit strictly provides services to adults (aged 21 or older). We do not intentionally collect any personal information from minors.

Age verification is a mandatory step in the registration process. If we become aware that a minor has created an account on our platform, the relevant account and data will be deleted immediately.

e2bit's servers and technology infrastructure may be located in Bangladesh and abroad. If your information needs to be transferred to another country, we ensure that adequate protection for your information is in place in that country.

For international data transfers, we follow appropriate agreements and security standards to keep your information private wherever it is held.

e2bit reserves the right to update or amend this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• Publishing a notice on the website
• Sending a message to your registered email address
• Displaying a notice on screen at login

If you continue using the platform after changes are made, it will be assumed that you have accepted the updated Policy. We therefore recommend reviewing this page regularly.

e2bit is committed to ensuring responsible gaming. To this end, we may analyze your gaming behavior data to identify unusual gaming patterns. If we believe a user is engaging in problematic gaming behavior, we will take steps to offer them support.

Such use of information is entirely in the user's interest and will never be used against them. To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any questions, concerns, or complaints about this Privacy Policy, you can contact us. Our dedicated privacy team will respond to your message as quickly as possible.

Our email address: [email protected]

You can also reach us through our 24/7 live chat support in Bengali. We will do our best to resolve any privacy-related issue you raise with us.